The Politics Of Project Managers

 

Many times, project stakeholders have conflicting interests. It's the project manager's responsibility to
understand these conflicts and try to resolve them. It's also the project manger's responsibility to manage stakeholder expectations. Be certain to identify and meet with all key stakeholders early in the project to understand all their needs and constraints.

Project managers are somewhat like politicians. Typically, they are not inherently powerful, or capable of imposing their will directly to co-workers, subcontractors and suppliers. Like politicians, if they are to get their way, they have to exercise influence effectively over others. On projects, project managers have direct control over very few things; therefore their ability to influence others- to be a good politician- may be very important.

Here are a few steps a good project politician should follow. However, a good rule is that when in doubt,stakeholder conflicts should always be resolved in favor of the customer.

Assess the environment

Identify all the relevant stakeholders. Because each of these stakeholders could derail the project, we need to consider their particular interest in the project.

• Once all relevant stakeholders are identified, we try to determine where the power lies.
• In the vast cast of characters we confront, who counts most?
• Whose action will have the greatest impact? 

Identify goals
After determining who the stakeholders are, we should identify their goals

• What is that drives them?
• What is each after?
• We should also be aware of hidden agenda of goals that are not openly articulated.
• We need to pay special attention to the goals of the stakeholders who hold the power.

Define the problem

• The facts that constitute the problem should be isolated and closely examined.
• The question should be raised, what is real situation? again and again